Shipping Policy

We aim to deliver your perfume products safely and on time. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation
• Orders are not processed or shipped on Sundays or public holidays
• Once shipped, you will receive tracking details via email or message

Shipping Coverage

• We currently ship to all serviceable locations as per our courier partners
• Delivery availability may vary depending on the destination and courier serviceability

Delivery Time

• Estimated delivery time is 3–7 business days after dispatch
• Delivery times may vary due to location, weather conditions, courier delays, or unforeseen circumstances

Shipping Charges

• Shipping charges (if applicable) will be clearly displayed at checkout
• Any additional charges such as customs or local taxes (if applicable) must be borne by the customer

Delivery Issues

• Please ensure that the shipping address and contact details are accurate at the time of placing the order
• We are not responsible for delays or non-delivery due to incorrect or incomplete address details
• If a package is returned due to failed delivery attempts or incorrect address, re-shipping charges may apply

Damaged or Missing Packages

• If your order arrives damaged, leaking, or with missing items, please contact us within 48 hours of delivery
• An unboxing video and photos may be required for verification

Order Tracking

• Tracking details will be shared once the order is dispatched
• Customers can track their shipment using the provided tracking information

Customer Support

For any shipping-related queries or assistance, please contact us at:

aetractionhouse@gmail.com